Troubleshooting SwiftScan for Android Crashes
Experiencing crashes with SwiftScan on your Android device? Here are steps you can take and how you can assist us in diagnosing the issue.
Initial Troubleshooting
A potential quick fix involves rebooting your device. Occasional crashes might result from memory glitches, and a simple restart can often rectify such issues.
Reporting the Crash:
How to Send a Crash Report
If SwiftScan continues to experience disruptions, assisting us with a crash report would be invaluable for our diagnostic processes.
- Tap the three-dot icon in the upper-right corner of the screen to open the Menu.
- Tap Settings.
- Scroll and select Contact Support. This action will open your default email application with a pre-populated email template. This template contains vital device and version information that our development team requires to pinpoint the issue.
- Provide a step-by-step description of how to replicate the problem. Screenshots and video of the issue are always helpful.