Understanding Email Delivery Issues with SwiftScan Files
We've taken note of some challenges users face when sending SwiftScan files via email. One of the primary causes we've identified is the file size of the scans relative to the email service's outgoing limits.
How to Ensure Your Email Supports SwiftScan's File Size and Type
- First and foremost, check your mail service's outgoing size limits. If your scan's file size exceeds this limit, it may be the reason for delivery issues.
- If the file size of your scan is within the permissible range and you're still encountering problems, take a screenshot displaying the file size.
- Send us the screenshot along with the name of your mail service. This step allows us to understand the issue in depth and provide precise solutions.
Tip for a Smooth Email Delivery with SwiftScan
When facing consistent delivery issues, consider compressing the file or splitting your scan into multiple emails.